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Clicking on a Select field inside a embedded form shifts scroll position

Bug

With a form that contains a select field is embedded on a website.

If you click on the select field to display the options to choose from the window scrolls up to the top of the iframe.

It seems to be related to positioning and focussing on the opened select-options.

Posted by Development SteamTalmark ·
Status: Completed7 comments

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Comments7

  • Archie

    Team•

    Jun 16

    Hi There,

    Thanks again for raising this. It has been resolved by our Product Development Team.

    • Development SteamTalmark

      •

      Jun 16

      Hi Archie,

      Thanks for getting back on this!

      Do we need any changes on our side? does it require the new js sdk?

      Because we don’t see it on our end

      Regards

  • Archie

    Team•

    Apr 6

    Hi There,

    Thanks for reporting this. We’re aware of the issue with the scroll jumping when clicking a select field in embedded forms and our team is actively looking into it. Sorry for the inconvenience this may have caused.

    Best,

    • Development SteamTalmark

      •

      Apr 13

      hi Archie!

      Any idea on the progress on this issue?

      • Archie

        Team•

        Apr 15

        Sorry for the inconvenience here. We are still finalizing the new version which will also resolved this concern.

        • Development SteamTalmark

          •

          May 18

          Hi Archie! Can you provide an update on the new version?

          • Archie

            Team•

            May 19

            Hi There,

            Sorry, I cannot provide a timeline but the team is actively working on releasing the new version.